Rates and Availability »

 

Frequenly Asked Questions

RATES

Is the Rate quoted inclusive with breakfast ?
Yes, the Rate quoted is inclusive of American Breakfast or Indonesian Breakfast served in the comfort of your Villa. Breakfast is included for a maximum of 2 adults + 1 child under 11 for each bedroom within the Villa.

Is the Rate inclusive with Limousine Airport Transfers ?
Yes, the Rate is inclusive of return airport transfers from Ngurah Rai International Airport to Heavenly Residence.

Do you provide concession rate if the reservation is made for more than 1 villas ?
Yes, attractive rates will be accorded if the reservation is made for more than 1 villas with advance notice.

 

VILLAS

What is the maximum capacity in each of the Bedroom within the Villa ?
Each Bedroom can only accommodate maximum 2 adults + 1 child under 11 sharing existing bed with parents. Please note we do not provide extra bed or roll-away bed.

Can Heavenly Residence accommodate more than the number exceeds the maximum occupants allowed ?
No, your personal safety is paramount to Heavenly Residence and we strictly adhered to the rules regulated by Indonesia Fire Safety Department. Each bedroom can accommodate for 2 adults + 1 child under 11 sharing existing bed with parents.

Is Heavenly Residence a 'Beach Front' Villa ?
"The ASMARA Heavenly Residence, Nusa Dua" is an Ocean Front property with Villa OMG commanding uninterrupted view of the ocean. Villa OLALA and Villa OWOW are further up the hillside enjoying panoramic ocean views. They are not "Beach Front" however the beach may be accessed at low tide via a path with stairs on the south side of the property."
"Geger Beach" is located a short 5 minute drive from The ASMARA Heavenly Residence - Nusa Dua and offers beach access, sun beds and a lovely dining experience at "Seafood Grill at Geger Beach". In addition "Pantai Pandawa" is located just 10 minutes drive from the property. Here you can relax on sunlounges and enjoy water activities. The Balinese statues inside the rocks are most impressive to see".

In which direction are the Villas facing to ?
All the 3 Villas at Heavenly Residence are positioned southward facing the unobstructed Indian Ocean.

What is the bedding configuration at Heavenly Residence ?
All the Villas are equipped with King Size Bed (180 x 200cm) or 2 Single Bed (120x200cm).

Are there attached bathroom/showers in the Bedroom ?
Yes, all Bedrooms are fitted with attached bathroom/showers. In addition, there will be powder room within the Villa itself.


 

SERVICES / AMENITIES

Do you provide laundry service ?
Yes, laundry service can be arranged with minimal cost. Express service can also be arranged with a slight premium.

Do you provide Internet connection at Heavenly Residence ?
Yes, WIFI internet is available within the premise and it is complimentary for your surfing pleasure.

Where are the nearest Shopping Complex and F&B outlets ?
Bali Collection Nusa Dua is an all-in-one Shopping Complex with SOGO being the anchor tenant, and another 50 exquisite stores to satisfy your shopping spree and 30 F&B outlets to tantalize your taste buds. It is only 10 minutes away by car from Heavenly Residence.

 

WINE AND DINE

What are the choices for Breakfast ?
There are 2 choices for breakfast: American Breakfast or Indonesian Breakfast. A la carte breakfast menu is also available at additional cost.

Do you provide drinking water in the Villa ?
Yes, purified drinking water is provided together with Coffee/Tea making facilities. Tap water is not advisable for direct consumption.

How many F&B outlets do you have at Heavenly Residence ?
Heavenly Residence is an upscale and luxurious Villa providing unparalleled service second to none. We provide In-Villa dining experience in the comfort of your own villa as opposed to dining at the restaurant. "Our in-house chef would be delighted to meet with you to discuss his personally designed Banquet Buffets (Indonesian Rijstaffel, Seafood Buffet and Balinese Feast)"

 

TRANSPORTATION

What is the travelling time form Ngurah Rai International Airport to Heavenly Residence ?
With the new toll road completed between the airport and Nusa Dua, the travelling distance to our property has been reduced to 15 – 20 minutes depending on traffic at either end of the toll road.

Is there any chauffeur driven service provided by Heavenly Residence ?
Heavenly Residence endeavors to pamper our guests, we provide MPV (Multi Purpose vehicle) with qualified driver including petrol for Rp. 100.000 +21% (Gov Tax and Service Charge) per hour and reduce daily rates. Capacity: up to 6 adults including the driver.

Are there taxis available to Nusa Dua, Kuta or Seminyak area ?
Yes, public metered taxi can be arranged. The approximate cost are : To Nusa Dua – Rp 30.000
To Kuta – Rp 100.000
To Seminyak – Rp 120.000

How many Car Park lots are available at Heavenly Residence ?
Each Villa comes with 2 Car Park lots and there are about 10 undesignated Car Park lots within the estate.

How far is the undesignated Car Park lot from the Villas ?
In less than 5 minutes walk you will be arriving at your magnificent Villa.

Is there Valet Service from the undesignated Car Park lots to the Villas during private function such as Weddings, Solemnization and Celebrations?
Yes, Valet Service will be provided and it is included in the service charge.